Articles on: FAQs

What to do if I can't download media from AliExpress?

If you can't download media from AliExpress and it seems stuck, here are two methods you can take to resolve the issue:

Method 1: Uninstall the previous version and reinstall it



Steps



Click on the link: https://chromewebstore.google.com/detail/alihunter-aliexpress-drop/mpajidobdpdigheplhpfggmeldjcpgfh?hl=en-US to access the extension on Chrome Web Store.

Click Remove from Chrome to remove the old version.


Click Add to Chrome to reinstall the latest version.


After reinstalling the latest version, it is good to use.

Method 2: Enable Automatic downloads



Steps



Tap the lock icon located in the address bar of your Chrome browser.

In the Pop-up window, turn on Automatic downloads.


Once done, you can now attempt to download the media again. Refer to this guide for detailed steps.

For any further concerns or problems, please do not hesitate to contact us via the Live chat window on the right screen or email us via support@alihunter.io

Updated on: 25/07/2024

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